Frequently Asked Questions

Getting Started

Who can sell on KreziCart?

Anyone selling new and genuine products is welcome. 

How do I sell on KreziCart?

To sell on KreziCart:

  1. Register yourself at sell.krezicart.com

  2. List your products under specific product categories.

  3. On receiving an order, pack the product and mark it as ‘Ready to Dispatch’. Our logistics partner will pick up the product and deliver it to the customer.

  4. After your order is successfully dispatched, KreziCart will settle your payment within 7-10 business days.

Do I need to courier my products to KreziCart?

No, KreziCart will handle shipping of your products. All you need to do is pack the product and keep it ready for dispatch. Our logistics partner will pick up the product from you and deliver it to the customer.

What do I need to register as a seller on KreziCart?

– Government issued national ID (Ex; Passport, Driver License, National ID, etc.)

– Phone Number / Email
– Bank account number and bank routing number (Optional for some countries)
– Your store information (ex; store name, etc.)

Who decides the price of the products?

As a seller, you will set the price of your products and the discounts.

Will I get charged for listing products on KreziCart?

Selling on KreziCart is free for the first 10 products only. To add more than 10 products, you will need to pay a one time fee. For more information about our fee, please visit:

Who takes care of the delivery of my products?

Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch.

When do I get paid?

We will settle your payments within 7-10 days

How do I get paid?

The payment will be made directly to the payment method you added on your account.

When can I start selling?

You can start listing your products after your seller account has been verified. To verify your seller account, just click on ”verify” on your seller dashboard.

How many products are required to start selling?

All you need is 1 product to start selling on KreziCart

What’s the process of selling on krezicart?

To learn the process of selling on KreziCart, please CLICK HERE

Any tutorials?

For more information on how to sell on KreziCart, please visit Our seller university by clicking here: https://www.university.krezicart.com

 

 

What is KreziCart Seller University?

KreziCart seller university is program where we teach sellers everything about selling on KreziCart.

Order Management and Shipping

Who takes care of the delivery of my products?
  • Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch

What should I do if my area is not serviceable by KreziCart?

KreziCart will contact you.

How do I manage my orders on KreziCart?

With our seller dashboard, we make it easy for you to manage your orders whenever  and wherever. Whenever a customer places an order, we will send you an e-mail alert. You need to pack the order and keep it ready for dispatch within the time frame provided by you. Our logistics partner will pick up the product from you.

Does KreziCart provide packaging material?

We have a strong network of best packaging material providers in the industry. We can connect you with them to get good quality packaging material which impresses the customers and ensures your products remain undamaged. Or you can also purchase it on KreziCart.

What is listing?

Listing a product refers to filling out all the necessary information and adding images of the product so that a customer can make an informed buying decision.

How many products are required to start selling?

All you need is 1 product to start selling on KreziCart

Listings and Catalog

How do I add my products on KreziCart?

On our marketplace, we give you a step-by-step process of how to list your products. It is important to choose the most suitable category to list your product as it will help customers find your products faster. Based on the category you choose, you’ll be asked to include product details such as size, model, color, etc.

How many products are required to start selling?

All you need is 1 product to start selling on KreziCart

What is listing?

Listing a product refers to filling out all the necessary information and adding images of the product so that a customer can make an informed buying decision.

Policies

Used clothing policy

Used underwear, Bras and socks are not allowed. Health and hygiene is one of our top priorities, so our policy outlines why certain items can’t be sold on the site.

  • Used underwear, Bras and socks are not allowed, even if they are clean. Examples: (boxer shorts, panties, briefs, diapers, and athletic supporters.)
  • Used clothing must be properly cleaned and include a statement that the item has been properly cleaned when listing.

 

 

Any activity that doesn’t follow KreziCart Image policy could result in a range of actions including for example: Listing deleted, hiding listing from search results and account suspension.

Picture policy

Photos are one of the most important parts of your listing because they allow potential buyers to see the exact condition of the items, and help them decide whether to buy or not. We recommend including more than one photo to help increase your chances of a successful sale.

What is the policy?

The following are not allowed:

  • Photos with added text, artwork or marketing material
  • Photos that don’t represent the item
  • Placeholder images used to convey messages
  • Stock photos for used, damaged, or defective items
  • Photos with added borders
  • Watermarks of any type, including those used for ownership attributions

Why does KreziCart have this policy?

High-quality images improve the buying experience, so listings that follow these rules are more likely to sell.

Any activity that doesn’t follow KreziCart Image policy could result in a range of actions including for example: Listing deleted, hiding listing from search results and account suspension.

Prohibited and restricted products policy

For more informaion about our Prohibited and restricted products policy, please visit: https://www.krezicart.com

Prohibited and restricted products policy

For more informaion about our Prohibited and restricted products policy, please visit: https://www.krezicart.com

Pricing and Payment

What is a Category Referral fee ?

Category Referral fees (Is a percentage of the selling price and vary depending on the product’s category)

What is a Variable closing fees ?

Variable closing fees (Is a fee only to media categories. Ex; Video games, DVD, Music etc.)

What are the 2 type of fees to sell on KreziCart?

We have 2 different type of fees. Selling fees and Category Referral fees.

Selling fees

Selling on KreziCart is Free for the first 25 Items!

With the Pro, you have the ability to add up to 5,000 Items. Plan is $29.95/month

KreziCart

KreziCart is an Online Caribbean Marketplace where the people of the Caribbean are buying and selling.

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